service

Last updated: 7th September, 2025

Welcome to Cubed 2025 (“CubedCon”, “Cubed Events Limited“, “we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our services, including the Cubed 2025 event, VIP packages, and any related digital content or benefits (together, the “Services”). By purchasing or using our Services, you agree to be bound by these Terms.

A. Purchases & Payments

1. Payment Processing
   • All payments are processed securely through third-party payment providers (such as Stripe).
   • By making a purchase, you authorise us (and our third-party processors) to charge the payment method provided for the full amount of your order.
2. VIP Packages & Access
   • VIP packages provide access to digital benefits (such as server perks, exclusive content, and special event access).
   • Delivery of these benefits is digital and takes effect immediately upon purchase.
3. Early-Bird VIP Pricing
   • We may offer promotional “early-bird” pricing on our VIP packages.
   • Early-bird pricing is available for purchases completed until 1 September 2025.
   • After this date, VIP packages will automatically be charged at the applicable standard price.
   • To secure early-bird pricing, you must complete your purchase before the expiry date.
4. Sponsorship Purchases
   
   • Sponsorship Periods. Sponsorship purchases tied to specific days of Cubed! 2025 will run as follows (all times in UTC):
     
     • Friday, 3 October 2025: 5:00 PM – Saturday, 4 October 2025: 1:00 PM;
     • Saturday, 4 October 2025: 1:00 PM – Sunday, 5 October 2025: 1:00 PM;
     • Sunday, 5 October 2025: 1:00 PM – Monday, 6 October 2025: 1:00 AM.
   • Submission Requirements. All creative materials (including but not limited to artwork, copy, video, and audio) must be delivered no later than 26 September 2025 at 5:00 PM UTC. We reserve the right to refuse, reject, or require modification of any content that:
     
     • fails to meet technical specifications or quality standards;
       
       • in-game text: up to 200 characters, including formatting codes;
       • video: max 30 seconds, h.264 codec, 1920x1080p resolution, 30 fps, and high-quality audio (clear, balanced sound);
     • is inappropriate, offensive, infringing, or otherwise unsuitable for our audience;
     • or is submitted after the stated deadline.
   • Placement and Frequency. Sponsorship content will be included in livestream and in-game advertising placements. While we will use commercially reasonable efforts to include sponsorship content:
     
     • livestream ads are aimed to run at least once per hour;
       
     • in-game ads are aimed to run approximately once every five (5) minutes;
     • all ads run within a playlist rotation, and the frequency of any individual ad may vary depending on overall ad volume.
   • Performance Disclaimer. We do not guarantee any specific results, impressions, views, clicks, or engagements. Sponsorship purchases are non-refundable and provided strictly on a placement basis.
   • Limitation of Liability. We shall not be liable for indirect, incidental, or consequential damages, including without limitation lost revenue, reputational harm, or expected outcomes arising from sponsorship placements.
   • Rights and Indemnity. By submitting sponsorship content, you represent and warrant that you hold all necessary rights, licenses, and permissions (including without limitation copyright, trademarks, music rights, and publicity rights) to grant us a non-exclusive, royalty-free license to display, reproduce, and transmit such content in connection with Cubed! 2025. You agree to indemnify, defend, and hold us harmless against any claims, damages, penalties, losses, or liabilities (including without limitation demonetisation, takedown requests, or third-party claims) arising from or relating to your content.

B. Refunds & Cancellations

1. Digital Products and Statutory Rights
   • Under UK consumer law, digital products normally include a 14-day cooling-off period. However, because VIP packages and digital benefits are delivered immediately after purchase, by completing your purchase you expressly consent to immediate access and agree to waive your right to cancel under the cooling-off period.
2. No Refunds Policy
   • Except where required by law, all purchases are final and non-refundable.
   • Cancellations by you will not entitle you to a refund or credit.
   • This policy does not affect your statutory rights in respect of faulty or mis-described digital content.
3. Event Changes or Cancellation
   • If Cubed 2025 is cancelled or materially altered, we may, at our sole discretion, provide a refund, credit, or alternative access.

C. Acceptable Use

1. You agree not to misuse the Services, including (but not limited to):
   • Attempting to disrupt or hack servers,
   • Sharing VIP access or benefits outside of permitted use,
   • Harassment, abuse, or inappropriate behaviour within the event platform.

D. Licensing & Intellectual Property

1. All intellectual property relating to Cubed 2025, including digital assets, branding, and event materials, remain the property of Cubed Events Limited or its licensors.
2. Your purchase provides a personal, non-transferable licence to access the digital benefits included in your package.

E. Limitation of Liability

1. To the maximum extent permitted by law, Cubed Events Limited shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services.
2. Our total liability for any claim shall not exceed the total amount paid by you for your VIP package or Services.

F. Governing Law & Jurisdiction

1. These Terms are governed by and construed in accordance with the laws of England and Wales.
2. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

G. Contact Us

If you have questions regarding these Terms or your purchase, please contact us at support@cubedcon.com